RETURNS, REFUNDS & WARRANTIES

At Nathanael Motor Sport, customer satisfaction is our #1 priority. If an item did not meet your expectations, please follow the steps below for a quick and easy return.

 

RETURN POLICY

Wrong size, wrong color - No Problem!

Return new/unused items to Nathanael Motor Sport within 60 days of receipt and receive a refund for the item price paid. Shipping fees or costs associated with international shipping, duties, taxes or brokerage fees are non-refundable. Items which have been used or installed on your bike will not be accepted for refund.

Returns must include all tags, packaging and be shipped in a sturdy shipping box. Do not use the manufacturer box as the shipping box. Items received that do not meet these criteria will not be accepted and will be sent back to you.

 

WARRANTIES

To report a Product Defect, Warranty Claim or if the wrong item was received please contact customer service and we'll gladly help resolve any issues.

 

TO BEGIN A RETURN

Review above criteria to ensure the item is returnable. If yes, you can begin a return here:

 

INFORMATION STORE

PO.BOX 14350

Jalan Danau Sunter Utara, Tanjung Priok,

Jakarta Utara – Indonesia.

Email : info@nathanael-motorsport.hol.es

Phone: (62) 81534030413

 

STORE HOURS

Mon – Sat : 09.00 – 21.00pm

Sun : 10.00 – 22.00pm

Online Service : 24 Hours           


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